In the context of its activity and established contractual relations, the MAIA ® Group collects personal data from its representatives of customers, suppliers, candidates for recruitment processes, partners and other natural persons. Additionally, the interaction with the users of the (hereinafter) website, also requires, in some cases, (i) the collection of personal information through the respective contact form and the subscription field of our newsletter, as well as (ii) the collection of data from your device (through files Cookies), in accordance with the respective Privacy and Cookies Policy.

These data may be considered personal data, personal data being understood as any information, of any nature and regardless of the respective support, including sound and image, relating to an identified or identifiable natural person (data holder).

Through this Privacy Policy, we seek to help our individual contacts understand what personal data we collect, how and why we use it, to whom we disclose it and how we protect their privacy, namely through compliance with the applicable legislation in this area - in particular , Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 ("General Regulation on Data Protection" / "GDPR"). The completion of our forms and contractual documents, the use and navigation of the Site, the circulation in our facilities and the provision of data, directly or indirectly, by the data subjects, imply knowledge and acceptance of the conditions of this Policy, as well as any other documents specifically relating to the processing of personal data associated with the provision of our services.


References in this Privacy Policy to “Grupo MAIA ®"Or" we "refer to MAIA & MAIA - Industria de escovas e Similar, Lda., A company registered in Portugal, headquartered in the Industrial Zone of Ovar - Olho Marinho, 3885-183 Arada - Ovar, and with NIPC 507 576 446. This entity is considered responsible for processing the data, under the terms of the GDPR.


This Privacy Policy applies to all personal data collected and processed by the MAIA ® Group.

In general, the MAIA ® Group collects and processes personal data for the development of its business activity, namely the provision of its services, the management of the contractual relationship with its customers, suppliers and partners, from pre-contractual steps to to the final execution of the contract, and also to fulfill the legal obligations to which it is subject (including tax and regulatory obligations).

In order to pursue the specific purposes of treatment, the MAIA ® Group collects and processes, depending on the context and the established business relationship, the personal data of the following data subjects: (i) customer representatives, (ii) individual suppliers and representatives of suppliers and (iii) other individual partners and partner representatives.

Therefore, the personal data collected by the MAIA ® Group through the website, the contract entered into or another method of collecting the holders identified above, may include, among others, the following: name, functions performed in the company, professional email address, contact phone number used for professional purposes, professional address.

The collection and treatment, manual or automated, of the personal data referred to above by the MAIA ® Group is exclusively for the following specific purposes: (i) supply of our products and provision of contracted services; (ii) compliance with instructions from customers; (iii) managing contacts with companies that are our customers; (iv) sending of newsletter and invitations to conferences, launches, events and publications Grupo MAIA ®; (v) promotional communications for the dissemination of our products and services directed to the customer, even if sent to the individual contacts of that same customer (vi) compliance with legal obligations, in which case the MAIA ® Group may have to transmit the data to the entities public claimants whenever legally required.


Our communications regarding the sending of newsletters and invitations to events will be carried out strictly with a view to informing our customers, suppliers, partners and other entities (through the individual contacts provided) of the activities and diligences relevant in the context of the MAIA ® Group's activity and the universe of entities with which it acts. These communications will not be based on profiling automated, being included exclusively in the management of the relationship between the MAIA ® Group and the entities with which the MAIA ® Group operates.

Any recipient who does not want to receive further marketing communications from us can send an email to or select the option “Unsubscribe Newsletter”, When existing


The collected personal data will be kept by the MAIA ® Group for the period in which its relationship with the client, supplier or partner is in force, whose team the data holder is part of, and may be kept for a longer period, as established in the law for the defense of rights. / interest in legal proceedings or for the pursuit of the aforementioned purposes.


Under the terms of the law, the data subject may at any time access his rights in relation to the personal data that concern him (in some cases and depending on the terms of the contract in force, these rights may be exercised through the customer, supplier or partner where the data subject is integrated):

  • Rectification - The data subject has the right to obtain the rectification of inaccurate personal data concerning him, as well as the right to complete his personal data if they are incomplete;
  • Deletion of your data - the data subject has the right to request the deletion of his data in certain cases, namely, but without limiting, the personal data that are no longer necessary for the purpose that motivated their collection or processing, in which the data subject withdraw consent on which data processing is based, among others;
  • Data Portability - in certain cases, the data subject may request the personal data concerning him and which he has provided to the MAIA ® Group, in a structured format, in current use and automatic reading and the right to transmit that data to another data controller ;
  • Treatment Limitation - the data subject has the right to request the limitation of the processing of his data in certain cases, namely, in return if the processing is unlawful and he opposes the deletion of his data, the MAIA ® Group no longer needs the personal data for purposes of treatment, but these are required by you for the purposes of declaring, exercising, or defending a right in a judicial proceeding, among others;
  • Opposition - the data subject may object to the processing of his data, for reasons related to his particular situation, and in cases where the data are processed (i) for the purposes of the legitimate interests pursued by the MAIA ® Group or by third parties, or are processed for purposes other than those for which the data were collected and is not carried out with the consent of the data subject or based on provisions of European Union or Member State law, or (ii) personal data are processed for the purpose of direct marketing, or (iii) personal data is processed for the purpose of scientific or historical research or for statistical purposes.

The data subject will be able to exercise the said rights by means of a written request addressed to the MAIA ® Group to the email address :)

Under the terms of the law, and whenever the processing of personal data is based on the consent of the data subject, the data subject is also guaranteed the right, through the means mentioned above, to withdraw his consent for the processing of the data. For this purpose, the data subject has the right to withdraw his consent at any time, which does not, however, invalidate the processing carried out up to that date based on the consent previously given.

Without prejudice to any other administrative or judicial remedy, the data subject has the right to lodge a complaint with CNPD or another competent supervisory authority under the law, if he considers that his data is not being processed. legitimate by the MAIA ® Group, under the terms of the applicable legislation and this Policy.


The MAIA ® Group makes its best efforts to protect Customers' personal data against unauthorized access through the network. To this end, it maintains all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access, disclosure, loss or destruction and misappropriation of personal data provided or transmitted, committing itself to respect the legislation on the protection of personal data of data subjects and to treat this data only for the purposes for which it was collected, as well as to ensure that this data is treated with adequate levels of security and confidentiality.


The MAIA ® Group uses other entities to provide certain services. Eventually, this service provision may imply access by these entities to the personal data of their customers, suppliers and partners.

Any subcontracting entity of the MAIA ® Group will treat the personal data of the data subjects, in the name and on behalf of the MAIA ® Group, under the strict obligation to follow our instructions. The MAIA ® Group ensures that such subcontracting entities offer sufficient guarantees for the execution of appropriate technical and organizational measures so that the processing meets the requirements of the applicable law and ensures the security and protection of the rights of data subjects, under the terms of the subcontracting agreement. concluded with the said subcontracting entities.

In certain situations, the personal data of the data subjects may also be transmitted to third parties, when such data communications are necessary or appropriate (i) in the light of the applicable law, (ii) in compliance with legal obligations / court orders, ( iii) by determination of the National Data Protection Commission or other competent supervisory authority, or (iv) to respond to requests from public or governmental authorities, such as tax authorities, courts and regulatory authorities.

In any of the situations mentioned above, Grupo MAIA ® undertakes to take all reasonable measures to ensure the effective protection of the personal data it handles.


The provision of products and services by the MAIA ® Group may involve the transfer of personal data of the data subjects to third countries (which do not belong to the European Union or the European Economic Area). In such cases, the MAIA ® Group will implement the necessary and appropriate measures in the light of the applicable law to ensure the protection of the personal data subject to such a transfer, strictly complying with the legal provisions regarding the requirements applicable to such transfers, namely informing you in this context. .


The data subject can contact the MAIA ® Group to obtain more information about the treatment of their personal data, as well as any questions related to the exercise of their legal rights, through the following e-mail address (without prejudice, in some cases and as expressly results from the contractual relationship established, these rights can be exercised before the relevant customers, suppliers and MAIA ® Group partners):